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Privacy Policy

A legal disclaimer

At Arrkam Wellness Centre, we are committed to protecting the privacy and confidentiality of our patients, clients, and website visitors. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, book our services, or visit our centre.

Last Updated: 8 August 2025

1. Information We Collect

We may collect the following types of information:

a. Personal Information (provided directly by you)

  • Full name, contact details (phone number, email address, postal address)

  • Date of birth and gender

  • Relevant medical history and health information necessary for treatment

  • Booking and appointment details

  • Payment information

b. Non-Personal Information (collected automatically)

  • IP address, browser type, and device information

  • Website usage statistics and analytics data

2. How We Use Your Information

We use your information to:

  • Provide medical consultations, therapies, and related healthcare services

  • Maintain accurate medical and administrative records

  • Send appointment confirmations, reminders, and follow-up communication

  • Process payments and issue invoices/receipts

  • Improve our services, website functionality, and patient experience

  • Share health-related updates or special offers (only with your consent)

3. Sharing Your Information

We do not sell or rent your personal information.
We may share information only in the following cases:

  • With trusted service providers (e.g., payment gateways, diagnostic labs) assisting in service delivery

  • With regulatory or legal authorities, if required by law

  • With other healthcare providers involved in your treatment, but only with your consent

4. Data Security

  • We use secure systems, encryption, and restricted access to protect your data.

  • Medical records are stored in compliance with applicable healthcare privacy regulations in India.

  • While we take strong precautions, no method of data transmission over the internet can be guaranteed 100% secure.

5. Your Rights

  • You have the right to:

  • Access the personal information we hold about you

  • Request corrections to inaccurate or incomplete information

  • Request deletion of your information, subject to legal and medical record-keeping requirements

  • Withdraw consent for marketing communications at any time

  • Requests can be made by contacting us at:
    📧 Arrkamwellness@gmail.com
    📞 +91-98109-27765

6. Changes to This Policy

  • We may update this Privacy Policy from time to time. Updates will be posted on this page with the “Last Updated” date revised accordingly.

7. Contact Us

  • For any questions or concerns regarding this Privacy Policy or our data protection practices, please contact:

  • Arrkam Wellness Centre
    Office number - 9, Ground Floor, 697-P, Sector 42, Gurugram, Haryana - 122002
    📧 Arrkamwellness@gmail.com | 📞 98109-27765

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